Cambridge United are recruiting Grange Road Abbey Helpers to help deliver a high-quality and welcoming experience for all home and away fans at Cambridge United Women's games at Grange Road Stadium, as well as supporting club events held at the venue...
The role focuses on creating a positive first impression for all visitors and ensuring fans are supported from the moment they arrive at the stadium.
The role involves engaging with supporters on matchdays, offering a warm welcome, and acting as a first point of contact for anyone entering the ground. Volunteers will assist with the smooth entry of fans into the stadium and help ensure an organised and friendly arrival experience.
Key responsibilities include providing information and guidance about the stadium and its facilities, directing visitors to entrances, the ticket office, club shop, and on-site food and beverage outlets, and supporting general spectator flow around the ground.
Abbey Helpers play an important role in delivering excellent customer service on matchdays, helping to ensure that every supporter enjoys a safe, smooth, and enjoyable experience at Grange Road.
For more information and to view a full job description, please click here to view the Recruitment Pack.
To apply for the role, please complete our Application Form and submit it with your CV and Cover Letter via our Application Portal.
Cambridge United FC is committed to promoting equality of opportunity for all staff and applicants. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
We do not discriminate against staff on the basis of age, race, nationality, ethnic origin, religious or political belief or affiliation, trade union membership, gender, gender reassignment, gender identity, marriage and civil partnership status, pregnancy and maternity, sexual orientation, disability, socio-economic background or any other inappropriate distinction or characteristic covered by the Equality Act 2010.
