Cambridge United are seeking to appoint a Casual Retail Assistant to play a central role in delivering outstanding customer service to supporters and visitors at the Cledara Abbey Stadium…
Working as a key member of the Ticketing & Retail Department and reporting to the Retail & Ticket Office Manager, the post-holder will be responsible for delivering excellent customer engagement, supporting product sales, and assisting with retail operations on home matchdays.
This varied role requires a positive, confident and customer-focused individual with exceptional communication skills and the ability to remain calm and efficient in a fast-paced environment.
The role is based at the Cledara Abbey Stadium and involves working three hours on home matchdays as and when agreed.
Key Responsibilities include:
- Providing exceptional customer service to supporters and visitors.
- Showcasing confidence and knowledge of the Club’s product ranges.
- Delivering sales and meeting agreed targets.
- Collaborating with the retail team in a fast-paced matchday environment.
- Assisting with general retail duties and responding to customer enquiries.
- Processing payments via EPOS tills and card readers.
- Conducting till balancing and basic cash handling.
For more information and to view a full job description, please click here to view the Recruitment Pack.
To apply for the role, please complete our Application Form and submit it with your CV and Cover Letter via our Application Portal. The closing date for applications is Friday 9 January 2026.
Cambridge United FC is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
We do not discriminate against staff on the basis of age, race, nationality, ethnic origin, religious or political belief or affiliation, trade union membership, gender, gender reassignment, gender identity, marriage and civil partnership status, pregnancy and maternity, sexual orientation, disability, socio-economic background or any other inappropriate distinction or characteristic covered by the Equality Act 2010.