Cambridge United are seeking to appoint Turnstile Operators to be the first point of contact for supporters entering the stadium and play an essential role in delivering a smooth, safe, and welcoming matchday experience...
The role involves operating entry turnstiles, scanning tickets or passes, assisting spectators with entry queries, and ensuring crowd flow is managed efficiently.
Turnstile Operators help maintain stadium security by monitoring access, identifying issues, and directing fans to the appropriate areas.
Professionalism, good communication skills, and a friendly approach are key to creating a positive first impression for all visitors.
Key Job Outcomes:
- To attend the match briefing as given by relevant members of staff and to understand the ticketing arrangements for each fixture.
- To properly sign on and off duty.
- To ensure that the online form is completed prior to next match indicating availability for work.
- To ensure that the area around the turnstile where deployed is clear of obstructions and operates freely.
- To correctly operate the respective ticket scanning device.
- To work with Safety Stewards on duty at turnstiles to prevent those people refused entry for any reason from gaining access to the Stadium.
- To comply with any instruction given by senior staff to close a turnstile if required to do so.
- Any other duties as requested by the Turnstile Supervisor, Match Day Safety Officer or Head of Operations.
- To attend and contribute (when required) to all CPD as required.
For more information and to view a full job description, please click here to view the Recruitment Pack.
To apply for the role, please complete our Application Form and submit it with your CV and Cover Letter via our Application Portal.
Cambridge United FC is committed to promoting equality of opportunity for all staff and applicants. We aim to create a supportive and inclusive working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
We do not discriminate against staff on the basis of age, race, nationality, ethnic origin, religious or political belief or affiliation, trade union membership, gender, gender reassignment, gender identity, marriage and civil partnership status, pregnancy and maternity, sexual orientation, disability, socio-economic background or any other inappropriate distinction or characteristic covered by the Equality Act 2010.
